TellMomo is not emergency care, crisis support, therapy, or medical treatment. If you are in immediate danger, thinking about self-harm, or may harm others, call or text 988 (US) now, call local emergency services, or go to the nearest emergency room.
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Frequently Asked Questions

Quick answers to common questions about support sessions, billing, and using TellMomo.

What is TellMomo?

TellMomo is a non-clinical peer support platform where you can talk to a listener in a private chat.

Is this therapy or crisis care?

No. TellMomo is not therapy, medical treatment, or emergency crisis response. If you are in immediate danger, call or text 988 (US) or contact local emergency services.

How does billing work?

Chats begin with a free session window. After that window ends, payment is required to continue. You can review details on the Billing & Security page.

How do I choose a listener?

Go to Find Support, review listener profiles, and choose the person that feels like the best fit for your current needs.

Can I become a listener?

Yes. Use Become a Listener to submit your application. Applications are reviewed before approval.

Where do I get technical help?

Use the Tech Support page for login, billing, chat access, and account troubleshooting guidance.

Still need help?

Visit Tech Support for step-by-step troubleshooting and next actions.